Delete your LingoDrive account

You can permanently delete your LingoDrive account and all associated data at any time. This page explains how — from inside the app (fastest) or by email (if you can’t open the app).

What gets deleted

When you delete your account, we permanently remove:

Your account row (email address, password hash, language preferences, Pro subscription flags).
Your Google sign-in link (the Google sub identifier we kept to recognise your next sign-in).
Every practice usage record we have for your user.
Any active in-memory session associated with your account.

This is a hard delete, not a soft delete. There is no undo and no recovery.

We do not store your voice audio, conversation transcripts, or any other content — those are streamed through and discarded during your session, so there is nothing else to remove.

Option 1 — from inside the app (recommended)

This is the fastest path and what we encourage.

Open LingoDrive on your phone.
Tap the Settings tab (bottom right).
Tap Privacy.
Tap Delete my account.
Confirm on the prompt that appears.

Your account is deleted immediately. You’ll be signed out and returned to the welcome screen.

Option 2 — by email

Use this if you’ve lost access to the app (uninstalled, new phone, etc.).

Send an email to support@kedigital.dev with the subject Delete my LingoDrive account and include:

The email address of the account you want to delete.
Optionally, a sentence confirming that you understand the deletion is permanent.

We’ll process the request within 30 days (typically the same day). You’ll get a reply confirming the deletion is complete.

We do not require government ID, verification calls, or any other friction. The email is purely to confirm you control the account.

Anonymous device users

If you never created an account — i.e. you only used LingoDrive’s free anonymous tier — there is no account to delete. Your usage history is keyed to a random per-device identifier that:

Is regenerated each time you uninstall and reinstall the app, and
Is not linked to any Google, hardware, or advertising identifier.

To clear your anonymous device data: uninstall LingoDrive, or contact us at support@kedigital.dev with the device identifier (Settings → Privacy → “Clear my practice data” shows it) if you’d like the server-side rows purged.

Backups / replicas

We do not maintain off-site backups of the production database that survive an account deletion. The database runs on Railway’s managed Postgres which keeps short-term point-in-time recovery snapshots; those expire within their normal retention window (currently 7 days).

If you need formal confirmation in writing that no remaining copies exist after backup retention expires, email support@kedigital.dev with the subject Confirm full data erasure and we’ll send a written confirmation once the retention window has elapsed.